Smbok.com
Visit smbok.comWe collected the majority of metadata history records for Smbok.com. Smbok has an elaborated description which rather positively influences the efficiency of search engines index and hence improves positions of the domain. The description and keywords of Smbok were last changed more than a year ago.
Smbok.com metadata updates
Title | Description | Keywords |
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July 13, 2016 Service Management 101 | Best Practices for Customer Centered Service Management |
Success is determined by the customer. The service experience is the greatest influence over customer satisfaction. Knowing the activities performed i... |
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March 04, 2013 Home |
Outside-In, outsidein, service management, ITSM, ITIL |
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July 01, 2012 Universal Service Management Body of Knowledge (USMBOK) | Best Practices | ITSM-Books | Ian-Clayton |
Best practices for any service business or service provider organization | Powered by liveSite @ http://www.camelback.net |
SMBOK, ITIL, ITSM, USM, USMBOK, outside-in, outsidein |